ChildPlus Customer Support | Procare Solutions
Welcome ChildPlus Customers! This is the new home for childplus.com and university.childplus.com.
ChildPlus Customer Support
Need help? We’re here for you.
We are here to help. Use the options below to reach our customer support team, or scroll to the Billing section for subscription renewals, billing questions and account changes.
Hours
Monday – Thursday:
8:30am to 6:30pm ET
Friday:
8:30am to 5:30pm ET
Phone
You can reach ChildPlus customer support at (800) 888-6674.
Send Us An Email directly to support with details about the concern or issue you are experiencing.
Online Chat
Chat now with a knowledgeable representative using the chat app at the bottom right.
Support Form
Need help with the software? Submit a request to our customer support team here.
Billing
Complete this form for subscription renewals or changes, billing questions, product purchases or training inquiries.
Feature Request Forum
Share and vote on ideas for enhancements and new features you’d like to see added to ChildPlus. You can vote on software features in ChildPlus Online.
Important Links for Customers
- Training Evaluation and Feedback Form
- Technical Information and System Requirements
- VPN Services
- Desktop Deployment Link
Need live support? We’re here to help!
Through our secure support tool, we’ll connect to your computer and solve your issues for you! To download the tool and allow one of our support specialists to connect to your computer, click the button below. Once downloaded, open the file and follow the on-screen instructions.